FREQUENTLY ASKED QUESTIONS

WHAT IS TEST AND TAG?

Test and Tag is a system where our electricians will test all the electrical equipment in a workplace for faults ensuring it is safe to be used by employees. The electrician will then attach a tag to the piece of equipment stating the date it was tested and when the next test is due.

WHAT IS AN RCD?

An RCD is a residual-current device, also known as a safety switch. The device is designed to monitor the electrical current and disconnect the power when a leak is detected from a fault in wiring, an appliance or switch.

WHAT FACTORS DO I NEED TO LOOK AT WHEN CHOOSING A CEILING FAN?

A few factors to consider when choosing a ceiling fan are:

  • Where it is to be installed
  • The size of the room
  • Is there need for a fan which includes a light
  • The room decor
  • Blade performance needed
  • The location of your house
  • Is a remote control needed?

HOW DOES AN ELECTRICAL SAFETY SWITCH SAVE LIVES?

On a normal power circuit, the current flowing to an appliance returns through the neutral wire. If the circuit is compromised, the electricity can leak to earth through a person in contact with the appliance, causing death or serious injury.

A safety switch detects the loss of power from the circuit, and cuts the supply of electricity in as little as 30 milliseconds – 0.003 seconds. Importantly, this response time is faster than the critical section of a heartbeat, and therefore significantly reduces the risk of death or serious injury.

HOW DO I RESET MY BREAKER WHEN IT HAS TRIPPED OFF?

First, disconnect any additional devices that may have caused the breaker to overload and trip. Breakers are mechanical devices and must be turned all the way off before turning back on. Remember this is a mechanical device, so this may require several attempts. If this fails to reset the breaker, there may be a more serious problem. Call BEHR HVAC & Electrical.

WHAT IS THE BEST LOCATION TO INSTALL THE OUTDOOR UNIT ?

Installing the outdoor unit in a safe, dry and well-ventilated area is advised. Making sure your outdoor unit is clear of trees or a dusty area (like a driveway) can further help you keep your air conditioner’s filters clean and less likely to get dirty or blocked.

Keeping the unit out of extended direct sunlight is also beneficial, as exposure to hours of the harsh Australian sun will mean your unit has to work much harder to combat its own internal temperature.

Finally, keep in mind also the location of your bedrooms and of course your neighbours, as the outdoor unit does make some noise when operating.

WHY IS AIR CONDITIONING MAINTENANCE IMPORTANT?

On going maintenance ensures that your air conditioning unit will work when you require it most and continue working all year round.

HOW OFTEN SHOULD I REPLACE MY AIR CONDITIONING UNITS FILTERS?

The average life span of a filter is 12-13 months. We highly recommend that you replace your filter every 12 months.

PROUDLY ACCREDITED BY

WHAT PEOPLE SAY

GET IN TOUCH